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Payment

Types    

We accept the following methods of payment, all Major Credit cards (except American Express), Postal Orders, cheques (UK customers only) made out to "Cumbria Designs" with the guarantee card number and expiry date written on the reverse. We discourage the sending of cash through the postal services and accept no liability for loss should you do this.

We do not accept PayPal.

Tax

All UK and European Union (EU) orders are subject to Value Added Tax (VAT) at the UK rate of 20.0%. This is automatically added to UK and EU orders during completion of the on-line order form. Non EU orders are exempt VAT, the payment of any Import Duties or taxes is the responsibility of the Customer.

Business to Business Sales

Due to the amount of work involved in reporting and accounting for sales to other VAT registered businesses in the EU, we regret that we are unable to accept business to business orders. The VAT charged on any goods bought from us and which are used for business purposes should be reclaimed from your home country's tax authority.

Our VAT Number is  GB 825 8600 22 

Shipping Costs

We apply three shipping zones; UK, European Union and Worldwide. The shipping prices are for standard first class postage within the UK and airmail to Europe. With effect for all new orders received after the 18th February 2017, shipping to all destinations outside of the European Union  is by *Air Mail and is Tracked with Signed Confirmation on delivery. If you require alternative shipping arrangements please contact us by email for pricing.

Current Shipping Charges based upon zone and total order value before tax where applicable;
Order Value 10.00 - 55.00 55.01 - 100.00
UK 4.50 6.00
EU Countries 5.50 7.50
Rest of World * 12.00 14.50
 

Minimum Order Value

Due to increases in bank charges we now have to apply a minimum order value of 10, inclusive of VAT and shipping.

Maximum Quantity

Through increasing demand and insurance costs, it has become necessary for us to apply a limit of  TWO KITS in any single order.  

How to Order

On-Line

Order with confidence using our secure on-line ordering shopping cart. Credit card information is transferred under the protection of SSL 128 bit encryption. We accept all major credit cards with the exception of American Express. See our product pages for "Buy Now" button links to the shopping cart.

By Post

We no longer accept orders by post.